Privacy Policy

Introduction

tryclothai operates this service. This Privacy Policy explains how we collect, use, and safeguard your information when you use it. Contact us at hello@tryclothai.com about your personal data.

Information We Collect

We collect the following types of information to provide and improve our service:

1. Account Information — Your name, email address, and other details you provide when creating an account.

2. Usage Data — Information about how you interact with the service, including features accessed, frequency of use, and interaction patterns.

3. Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.

4. Cookies — Small data files stored on your device to remember preferences, support anonymous trials, and improve your experience.

5. Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.

6. Try-on Images and Usage Records — The person and garment images you submit are sent to SeeAPI for safety screening and to Replicate for image generation. We do not retain the original image files. Generated images can be deleted using the delete button and are automatically deleted after 30 days; generation, credit, and usage records may be retained separately. Generated results are stored in configured object storage or, in local development, on the server.

7. Free Trial Limits — We use a browser cookie and a keyed daily hash of your network IP address to enforce free trial limits and prevent abuse. Trial records include generation status and saved results.

How We Use Your Information

We use the data we collect to:

• Provide, maintain, and improve the service.
• Process transactions and send related confirmations.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud and abuse.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With service providers who help us operate the service, under confidentiality agreements.
• With SeeAPI and Replicate to screen submitted images and generate try-on results. Their handling and retention of data are governed by their own terms and privacy policies.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Data Security

Access to saved try-on results is restricted to the associated account or anonymous browser. No method of transmission or storage is completely secure.

Cookies and optional services

Essential cookies support sign-in, security, preferences, and anonymous trial limits. With your consent, optional services may include analytics, advertising, and third-party support widgets. Optional services are not loaded until you accept. You can reject them or change your choice at any time using Cookie settings in the footer. Your choice is stored for one year.

Your Rights

Depending on applicable law, you may have rights to access, correct, obtain a copy of, or request deletion of your personal information. To make a request, contact us at the address below. We may need to verify your identity and retain information where required by law or needed for legitimate operational purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact Us

For privacy questions or requests, email hello@tryclothai.com.